This Agreement between Training Client and Jocelyn Walls acting as agent for Muttineer Dog Training pertains to the following:

Description of Services, Liability Waiver & Policies

Boarding Fees:

Basic Boarding: $125/night, includes care, exercise, socialization and enrichment
Puppy Board & Train: $1,500/week, 10% discount on 2 or more consecutive weeks booked upon reservation.
Reactive Dog Board & Train (non-human aggressive, under 30lbs) $3,000/week, 10% discount on 2 or more consecutive weeks booked upon reservation.

Payment Policy:
1. 50% non-refundable deposit due at time of booking to reserve dates; balance due upon pick-up.

2. I understand that by agreeing to payment I have committed to the full length of the training program as stated in the Description of Services below. I understand that I am responsible for payment in full regardless of whether I choose to complete the training program.

3. Cancelation Policy: Initial deposit is non-refundable, no-transferable. One reschedule permitted if requested within 14 days of boarding intake date with no penalty. Deposit is forfeited in the event of cancellation. Owner may pick-up their dog before above noted departure date and in so doing agrees to forfeit unused training fees.

Training
The Trainer will work with your dog a minimum of two (2) sessions per training day. Owner understands that during the training period the Trainer may have one day off work per week. The total amount of training time will always be such that Trainer keeps dog on track to achieving goals. The Trainer offers other enrichment activities, such as individual Play Times and puzzle toys, which you can indicate if you feel that your dog may need additional activity on non-training days. Owner understands and agrees that the length of training required, and what can be accomplished, depends in part on the Dog’s prior experience and capacity to learn. Owner also understands and agrees that basic training generally requires 14 days, but may take longer in some cases. Especially, owner understands that in most cases, 14 days of training is not adequate to ensure off-leash reliability. Owner will be required to do follow up training to reach that goal. The skills worked on in the Board & Train will be: Loose leash walking, Sit on verbal and signal, Down on verbal and signal, Sit-Stay, Down-Stay, Come when called and Leave It. Once basic skills are in place Trainer will work to incorporate these skills into real-life scenarios, such as: Sit-stay as a door is opened; Leave It while passing another dog. Trainer will implement a potty training routine and schedule. Owner understand that the potty training routine and schedule must be consistently followed upon the puppy’s return home. Potty training is a process that typically takes months to complete. Trainer may take Dog to locations other than the boarding facility as appropriate to achieve training goals.

Owner understands that their dog may be boarded with one other dog (maximum 2 boarding dogs at a time). All Puppy Board and Train dogs must be up to date on their vaccines per age requirements and must be able to socialize with other puppies under 6 months of age. Reactive Board and Train dogs will be housed without other dogs and will not be exposed to other dogs outside of controlled training sessions.

Evaluation
The Trainer will give periodic progress reports to the owner, and at the Transfer Session scheduled for the Dog’s go-home day, will review with the owner training to be implemented at home to maintain training goals. If Dog has not met some goals, Trainer will also review whether these goals can be met with additional training (additional cost may be required) or with follow up at home.

Maintenance
The Owner understands that the training will result in the Dog responding to the Trainer, and that the Dog may not initially respond as reliably to the Owner. To ensure Dog’s response to Owner, Owner agrees:

• To understand and apply the basic principles of training as described and demonstrated in the Transfer Session, and in the Training PDFs sent home
• To use the cues (commands) supplied by Trainer
• To practice with the Dog daily (10 minutes a day, 6 days a week)
• To integrate training into daily life (as described by Trainer and Training PDFs) so as to support behavior goals (not inadvertently punishing the good behavior and rewarding the bad.)
• To follow training and management advice as given by Trainer

Animal behavior is never fixed or static; it changes depending on circumstance and environment. Even trained behaviors will fade or extinguish over time without consistent repetition and practice. Especially in cases of fear or aggression, although behavior may be modified, the dog is never “cured”. A dog’s behavior is ultimately the responsibility of the owner.

Follow-up
Included in the price of the Board & Train:
• Transfer Session to show Owner Dog’s new skills, and to instruct owner how to practice and how to integrate those skills into daily life, and support them with positive reinforcement.
• Additional Training PDFs and Training videos will be given at the Transfer Session

Aggression
Owner expressly represents and warrants that Owner has disclosed to the Trainer in writing (e.g. in the Intake Form and others) any aggression shown by the Dog, towards dogs or people, including but not limited to: growling, snapping, barking, hackling up, staring, lunging, chasing, and biting. Owner understands and agrees that Aggression cannot be addressed in the Board &Train setting. A dog displaying Leash Reactivity, without a damaging bite history, may be considered for our board and train program after evaluation.

Emergency Care
I authorize Emergency medical care to be provided for my dog by VCA Animal Specialty Group in Glendale or an appropriate alternate to be determined by Muttineer Dog Training in the event that the regular veterinarian is not available or that closer care is required. I understand I am responsible for any and all veterinary costs and agree to reimburse Muttineer Dog Training for any charges related to emergency care.

Photo and Video Release
Owner hereby grants Muttineer Dog Training the absolute right and permission to copyright, use, re-use, publish, and republish videos, photographic portraits or pictures of my pets (listed above) taken during animal behavior consultations, training sessions, and in relation to other animal-behavior contexts. The photos and videos may be used for advertising, marketing, educational, trade, or any other purposes whatsoever.

Liability
If Dog causes property damage, or bites or injures any dog, animal or person (including but not limited to Trainer and Trainer’s agents), during or after the term of this Agreement, then Client agrees to pay all resulting losses and damages suffered or incurred, and to defend and indemnify Jocelyn Walls and Muttineer Dog Training and Muttineer Dog Training’s agents from any resulting claims, demands, lawsuits, losses, costs or expenses, including attorney fees. If Dog is injured in a fight or in any other manner during or after the term of the Agreement, Client assumes the risk and agrees that Muttineer Dog Training should not be held responsible for any resulting injuries, losses, damages, costs or expenses.

At Muttineer Dog Training’s sole election, Muttineer Dog Training’s duties hereunder shall terminate if (a) in Muttineer Dog Training’s sole judgment Dog is dangerous or vicious to Trainer or any other person or animal, or interferes with the training of other dogs, or (b) Client breaches any term or condition of this Agreement. Upon termination in accordance with the foregoing, Muttineer Dog Training’s duties shall terminate but all other provisions of this Agreement shall continue in full force and effect.

This Agreement is binding upon Client, spouse of Client, and children of Client. This Agreement supersedes all prior discussions, representations, warranties and agreements of the parties, and expresses the entire agreement between Client and Muttineer Dog Training regarding the matters described above. The parties confirm that, except for that which is specifically written in this Agreement, no promises, representations or oral understandings have been made with regard to Dog or anything else. Without limiting the generality of the foregoing, Client acknowledges that Muttineer Dog Training has not represented, promised, guaranteed or warranted that Dog will never bite, that Dog will not be dangerous or vicious in the future, that Dog will not exhibit other behavioral problems, or that the results of the training will last for any particular amount of time. This Agreement may be amended only by a written instrument signed by both Client and Muttineer Dog Training.

Welcome to Muttineer! We’re excited to meet you! Please fill out our intake form and read our training contract below.